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  • May 2025, 12:49 AM

Why U.S. Small Businesses Are Turning to African BPOs — And Why BESM Solutions Is Leading the Way?

 

In today’s fast-paced economy, small businesses in the U.S. face increasing pressure to do more with less.

Whether you're a startup founder wearing too many hats or a real estate agency struggling to follow up with leads, the challenge is the same: how to scale without burning out or breaking the bank.

That’s where BESM Solutions comes in!

 

Who We Are?

 

BESM Solutions is a Business Process Outsourcing (BPO) company based in Malawi, Africa. We specialize in providing affordable, skilled virtual assistants, sales support teams, and back-office solutions tailored for small and mid-sized U.S. companies.

With a highly educated workforce and English fluency, our team offers the reliability, professionalism, and cultural compatibility American businesses need — but at a fraction of the cost of hiring locally.

 

Why Outsource to Africa?

Outsourcing is nothing new, but the focus is shifting.

U.S. businesses have long looked to Asia and Latin America for support services. However, Africa is quickly emerging as the next outsourcing hub — and for good reason:

  • Lower labor costs without compromising quality
  • Strong English communication skills
  • Educated workforce with university-level talent
  • Time zone compatibility with flexible shift options

  What We Offer

At BESM Solutions, we help you offload time-consuming tasks so you can focus on growth. Our services include:

  • Outbound Sales & Telemarketing
  • Customer Support (Inbound Calls & Chat)
  • Back-Office Assistance & Data Entry
  • Virtual Assistants for Admin and Scheduling
  • Lead Generation & CRM Management

We’re not just filling seats. We’re building remote extensions of your team — with performance, trust, and long-term value in mind.

 

Let’s Grow Together

 

We understand that small businesses are built on relationships — and we’re here to help strengthen yours. Whether you need one dedicated virtual assistant or a full sales support team, BESM Solutions can help you scale efficiently, affordably, and reliably.

Schedule a meeting now with expert consultant now to get started.

 

Ready to free up your time and grow your business?
Contact us today and discover what a trusted outsourcing partner can do for you.

 

Written by Sam